Returns & Exchanges
We want you to be completely satisfied with your Singapore Math materials, which is why we offer a 30-day return policy for items in original, unused condition. Please ensure all workbooks and textbooks are free of markings and damage to qualify for a full refund.
Return Process
- 1.Verify Eligibility
Confirm that your items were purchased directly from our website within the last 30 days and remain in brand-new, resaleable condition.
- 2.Request Authorization
Contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.
- 3.Package Your Items
Securely pack the books in a sturdy box with adequate padding to prevent corner damage during transit, and clearly include your RMA number inside the package.
- 4.Ship and Track
Send your return via a traceable shipping method; once received and inspected at our warehouse, your refund will be processed to the original payment method within 7-10 business days.